The ESTAS sponsored by Coadjute honours the best, agents, conveyancers and mortgage advisors in the UK. The awards are powered by the ESTAS online customer review platform, which enables property professionals to demonstrate the customer service standards they deliver for their clients. ESTAS reviews can only be completed at the end of the property transaction and a strict verification process ensures reviews are genuine. This year’s shortlist has been calculated following the evaluation of 660,000 customer review ratings.
This year for the first time ESTAS have introduced a ‘Standard of Excellence’ which all shortlisted firms must attain to make the shortlist.
Six hundred agents, conveyancers and mortgage brokers have been shortlisted around the UK making them one of the top property firms in the UK. The regional and national winners will be announced at the 19th annual ESTAS ceremony held in London on 14th October. The awards will be presented by the UK’s favourite property expert Phil Spencer in front of 1,200 of the UK’s top property professionals.
Spencer said “The ESTAS Awards are based on real feedback, from real clients experiencing real service so they provide genuine proof of the service levels that a firm is delivering to clients. Now more than ever high quality customer service is crucial if home movers are going to realise their dream of getting the property they set their hearts on.”
Simon Brown, founder of ESTAS says “At ESTAS we’re creating a community for best practice property professionals who all share a passion for delivering great service and a belief that service really does matter.”
Dan Salmons, CEO at Coadjute said “We are proud to work with ESTAS to bring together the very best conveyancers , agents, and brokers under one roof. This year’s theme of ‘Working Together Better’ could not be more apt for Coadjute – it is something we believe in passionately. Our network seamlessly and securely connects the systems that agents, conveyancers and brokers use, enabling professionals to see progress and share documents, cut transaction times, and give even better customer service. We are therefore delighted to be supporting ESTAS and the whole property industry to celebrate the best service, and the benefits of working together”.
Oliver Minton stated “We are very proud to be shortlisted. We take our levels of customer service very seriously because we know clients have a choice. Hopefully we can go one step further and win at The ESTAS Awards in October!”
The ESTAS Awards are also sponsored by Platinum Partner Gazeal and Principle Partner PayProp. For more information about ESTAS please visit www.theestas.com or call 01892 610245
Over 152 years combined industry experience within our current team
Services
Value my property
Get in touch to book in your free no obligation market appraisal
Keep up to date
Register with us
Sign up today and be notified when we find the right property for you
Get to know our team
Meet the Team
Oliver Minton
Managing Director
Linda Francis
Office Manager at Stanstead Abbotts
Debbie Reynolds
Lettings Manager
Sarah Hodson
Sales Progressor
Jon Hawes
Sales Negotiator at Stanstead Abbotts
Lucie Williams
Sales Negotiator at Stanstead Abbotts
Read our reviews
Why Choose Us
We are unique amongst our competitors in that we have 3 village-based offices in the East Herts/West Essex area. As well as selling and letting properties in town environments, we specialise within the village and rural areas in the A10/M11 corridor, from Nazeing & Broxbourne in the south, to Royston in the north, from Bishop’s Stortford in the east, to Stevenage and Baldock in the west.
I was very happy with all aspects of my buying experience with Oliver Minton The staff are all friendly and helpful They go above and beyond to help buyers with the process from start to finish I would highly recommend them. Sarah Hodson is truly a star. We had several unexpected hiccups during the process […]
I was very happy with all aspects of my buying experience with Oliver Minton The staff are all friendly and helpful They go above and beyond to help buyers with the process from start to finish I would highly recommend them. Sarah Hodson is truly a star. We had several unexpected hiccups during the process but she dealt with them promptly & professionally. She chased up the relevant parties to resolve the issues and kept in constant communication with me to update me! It’s so important to have someone you can trust assisting you during the buying process and I felt that I could trust Sarah 100%
We had a great experience with this agency, where always there to help when needed or was always willing to communicate things to the landlady when needed. Also really helpful when you had any questions regarding processes.
We had a great experience with this agency, where always there to help when needed or was always willing to communicate things to the landlady when needed. Also really helpful when you had any questions regarding processes.
Debbie has been amazing over the last 10 years in various properties. Her help when moves were needed was brilliant and made transitions easy. Problems were always followed up and sorted whenever possible quickly.
Debbie has been amazing over the last 10 years in various properties. Her help when moves were needed was brilliant and made transitions easy. Problems were always followed up and sorted whenever possible quickly.
The lettings staff were always on hand to help with any problems or queries. They were very responsive to emails or phone calls and made renting through them a very seamless and easy process. Debbie was always happy to help and had brilliant communication. She responded to emails and returned telephone calls in a timely manner. […]
The lettings staff were always on hand to help with any problems or queries. They were very responsive to emails or phone calls and made renting through them a very seamless and easy process. Debbie was always happy to help and had brilliant communication. She responded to emails and returned telephone calls in a timely manner. If we ever had a query, she was always on hand to help.
Oliver Minton Lettings were slightly more expensive than other agents but this was justified with the professional and knowledgeable service they provided. I felt everything was covered by them which gave me the confidence to allow them to get on with their job and not worry about it. Both Debbie and Verity were brilliant to […]
Oliver Minton Lettings were slightly more expensive than other agents but this was justified with the professional and knowledgeable service they provided. I felt everything was covered by them which gave me the confidence to allow them to get on with their job and not worry about it. Both Debbie and Verity were brilliant to work with, kept me informed at all times and were very quick to respond to any queries which you often don’t get from companies these days..
Really good experience dealing with you guys. Debbie was really great and helpful when providing information and helping with any queries and questions.
Really good experience dealing with you guys. Debbie was really great and helpful when providing information and helping with any queries and questions.
Our experience with Oliver Minton Lettings was extremely good from start to finish. Debbie has been fantastic throughout our first letting experience! She has been very informative and helpful with her years of knowledge making the process very smooth.
Our experience with Oliver Minton Lettings was extremely good from start to finish. Debbie has been fantastic throughout our first letting experience! She has been very informative and helpful with her years of knowledge making the process very smooth.
What a pleasure its been having been a tenant for 8 years via Oliver Minton. Very professional and caring. A refreshing experience. After a poor previous experience, Debbie and the rest of the team have was always polite, professional and resolved any issues. I’d definitely recommend them to anyone!
What a pleasure its been having been a tenant for 8 years via Oliver Minton. Very professional and caring. A refreshing experience. After a poor previous experience, Debbie and the rest of the team have was always polite, professional and resolved any issues. I’d definitely recommend them to anyone!
Over the years that we have dealt with Oliver Minton Lettings we have always found them proactive and professional. We have enjoyed a good and fair working relationship. Debbie is an exceptional employee. Her letting industry knowledge is up to date and she is factual in her advice. She always makes time to explain and clarify […]
Over the years that we have dealt with Oliver Minton Lettings we have always found them proactive and professional. We have enjoyed a good and fair working relationship. Debbie is an exceptional employee. Her letting industry knowledge is up to date and she is factual in her advice. She always makes time to explain and clarify the situation for both Tenant and Landlord. Debbie’s communication is excellent and she manages to keep all parties in touch and appraised.
GOOD Based on 24 reviews Posted on MashTrustindex verifies that the original source of the review is Google. Great service! Jon, Sarah and the team were very friendly and helpful. Would certainly recommend to others.Posted on Dilva LawrenceTrustindex verifies that the original source of the review is Google. A very professional and friendly service from the first viewing to after moving in. We had a particularly difficult and stressful move and staff were very supportive. They chased up the onward chain and communicated information they had. All the team were extremely helpful but a special mention for John and Sarah.Posted on Jayne KembleTrustindex verifies that the original source of the review is Google. After firstly signing up with another new local agent in my area who was full of promises to market my property with the “wow” factor you soon realise what having a good agent really means and that an agent that lists your property with promises of all bells and whistles doesn’t replace the expertise of a long term agent like Oliver Mintons who knows the market where you live and has an excellent reputation and cares about what they do. Oliver Minton has been outstanding from start to finish. It’s not been a straightforward sale due to other factors in the chain but they have ensured things have gone as smoothly as possible. My biggest regret is not using them from the start! A big shout out to Jon and Sarah who have been fantastic.Posted on Susie ShawyerTrustindex verifies that the original source of the review is Google. Oliver Minton are the agents to use if you want a hassle free move. Their services were so very professional and all the team we dealt with in Stanstead Abbotts were extremely good. They achieved the right buyer at the right time and the whole procedure was very efficient and the timing was first class. We would have no hesitation to highly recommend them if you want a smooth easy move. A big thank you to Jon, Lucy, Sarah, Linda and the rest of the team for all their help. Keep up the good work.Posted on Mandy FordTrustindex verifies that the original source of the review is Google. Very helpful Negotiators, keep you up to date and in the loop all the timePosted on Clare SimpsonTrustindex verifies that the original source of the review is Google. We highly recommend Oliver Minton’s and are repeat customers, Linda and Sarah were fantastic throughout. Both are extremely knowledgeable and proactive, giving excellent advice. Our house sold after the open day held by Linda and for above the asking price. We encountered issues on our buyers sale (via a different agent) and their big conveyancing company. Sarah was amazing and in effect pushed both their and our sale through. She was on the case and determined to make it happen, Linda also helped and kept in touch. We are finally able to move to our dream home and it’s only possible due to the level of professionalism demonstrated by Sarah and Linda - so a massive thank you to them both.Posted on Theresa JohnsonTrustindex verifies that the original source of the review is Google. Sarah at Oliver Minton was outstanding. It was a very difficult move and without her patience and dedication i am sure it would have fallen through. Can’t recommend enough!Posted on Warren PeggTrustindex verifies that the original source of the review is Google. Oliver Minton were great and really supportive of Natasha and I looking to move in to our first home. Jon Hawes and Sarah Hodson in particular always made time for us, were professional and helpful throughoutPosted on Laura MccomishTrustindex verifies that the original source of the review is Google. Excellent! Professional at every stage!Posted on Keith SmithTrustindex verifies that the original source of the review is Google. I wanted to support a local business and Oliver Mintons Estate Agents didn't let me down. The whole team worked with me as I needed or they needed from me. Linda & Sarah were my most regular contacts - but no complaints.