The ESTAS sponsored by Coadjute honours the best, agents, conveyancers and mortgage advisors in the UK. The awards are powered by the ESTAS online customer review platform, which enables property professionals to demonstrate the customer service standards they deliver for their clients. ESTAS reviews can only be completed at the end of the property transaction and a strict verification process ensures reviews are genuine. This year’s shortlist has been calculated following the evaluation of 660,000 customer review ratings.
This year for the first time ESTAS have introduced a ‘Standard of Excellence’ which all shortlisted firms must attain to make the shortlist.
Six hundred agents, conveyancers and mortgage brokers have been shortlisted around the UK making them one of the top property firms in the UK. The regional and national winners will be announced at the 19th annual ESTAS ceremony held in London on 14th October. The awards will be presented by the UK’s favourite property expert Phil Spencer in front of 1,200 of the UK’s top property professionals.
Spencer said “The ESTAS Awards are based on real feedback, from real clients experiencing real service so they provide genuine proof of the service levels that a firm is delivering to clients. Now more than ever high quality customer service is crucial if home movers are going to realise their dream of getting the property they set their hearts on.”
Simon Brown, founder of ESTAS says “At ESTAS we’re creating a community for best practice property professionals who all share a passion for delivering great service and a belief that service really does matter.”
Dan Salmons, CEO at Coadjute said “We are proud to work with ESTAS to bring together the very best conveyancers , agents, and brokers under one roof. This year’s theme of ‘Working Together Better’ could not be more apt for Coadjute – it is something we believe in passionately. Our network seamlessly and securely connects the systems that agents, conveyancers and brokers use, enabling professionals to see progress and share documents, cut transaction times, and give even better customer service. We are therefore delighted to be supporting ESTAS and the whole property industry to celebrate the best service, and the benefits of working together”.
Oliver Minton stated “We are very proud to be shortlisted. We take our levels of customer service very seriously because we know clients have a choice. Hopefully we can go one step further and win at The ESTAS Awards in October!”
The ESTAS Awards are also sponsored by Platinum Partner Gazeal and Principle Partner PayProp. For more information about ESTAS please visit www.theestas.com or call 01892 610245
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Meet the Team
Oliver Minton
Managing Director
Linda Francis
Office Manager at Stanstead Abbotts
Debbie Reynolds
Lettings Manager
Sarah Hodson
Sales Progressor
Jon Hawes
Sales Negotiator at Stanstead Abbotts
Lucie Williams
Sales Negotiator at Stanstead Abbotts
Read our reviews
Why Choose Us
We are unique amongst our competitors in that we have 3 village-based offices in the East Herts/West Essex area. As well as selling and letting properties in town environments, we specialise within the village and rural areas in the A10/M11 corridor, from Nazeing & Broxbourne in the south, to Royston in the north, from Bishop’s Stortford in the east, to Stevenage and Baldock in the west.
I was very happy with all aspects of my buying experience with Oliver Minton The staff are all friendly and helpful They go above and beyond to help buyers with the process from start to finish I would highly recommend them. Sarah Hodson is truly a star. We had several unexpected hiccups during the process […]
I was very happy with all aspects of my buying experience with Oliver Minton The staff are all friendly and helpful They go above and beyond to help buyers with the process from start to finish I would highly recommend them. Sarah Hodson is truly a star. We had several unexpected hiccups during the process but she dealt with them promptly & professionally. She chased up the relevant parties to resolve the issues and kept in constant communication with me to update me! It’s so important to have someone you can trust assisting you during the buying process and I felt that I could trust Sarah 100%
We had a great experience with this agency, where always there to help when needed or was always willing to communicate things to the landlady when needed. Also really helpful when you had any questions regarding processes.
We had a great experience with this agency, where always there to help when needed or was always willing to communicate things to the landlady when needed. Also really helpful when you had any questions regarding processes.
Debbie has been amazing over the last 10 years in various properties. Her help when moves were needed was brilliant and made transitions easy. Problems were always followed up and sorted whenever possible quickly.
Debbie has been amazing over the last 10 years in various properties. Her help when moves were needed was brilliant and made transitions easy. Problems were always followed up and sorted whenever possible quickly.
The lettings staff were always on hand to help with any problems or queries. They were very responsive to emails or phone calls and made renting through them a very seamless and easy process. Debbie was always happy to help and had brilliant communication. She responded to emails and returned telephone calls in a timely manner. […]
The lettings staff were always on hand to help with any problems or queries. They were very responsive to emails or phone calls and made renting through them a very seamless and easy process. Debbie was always happy to help and had brilliant communication. She responded to emails and returned telephone calls in a timely manner. If we ever had a query, she was always on hand to help.
Oliver Minton Lettings were slightly more expensive than other agents but this was justified with the professional and knowledgeable service they provided. I felt everything was covered by them which gave me the confidence to allow them to get on with their job and not worry about it. Both Debbie and Verity were brilliant to […]
Oliver Minton Lettings were slightly more expensive than other agents but this was justified with the professional and knowledgeable service they provided. I felt everything was covered by them which gave me the confidence to allow them to get on with their job and not worry about it. Both Debbie and Verity were brilliant to work with, kept me informed at all times and were very quick to respond to any queries which you often don’t get from companies these days..
Really good experience dealing with you guys. Debbie was really great and helpful when providing information and helping with any queries and questions.
Really good experience dealing with you guys. Debbie was really great and helpful when providing information and helping with any queries and questions.
Our experience with Oliver Minton Lettings was extremely good from start to finish. Debbie has been fantastic throughout our first letting experience! She has been very informative and helpful with her years of knowledge making the process very smooth.
Our experience with Oliver Minton Lettings was extremely good from start to finish. Debbie has been fantastic throughout our first letting experience! She has been very informative and helpful with her years of knowledge making the process very smooth.
What a pleasure its been having been a tenant for 8 years via Oliver Minton. Very professional and caring. A refreshing experience. After a poor previous experience, Debbie and the rest of the team have was always polite, professional and resolved any issues. I’d definitely recommend them to anyone!
What a pleasure its been having been a tenant for 8 years via Oliver Minton. Very professional and caring. A refreshing experience. After a poor previous experience, Debbie and the rest of the team have was always polite, professional and resolved any issues. I’d definitely recommend them to anyone!
Over the years that we have dealt with Oliver Minton Lettings we have always found them proactive and professional. We have enjoyed a good and fair working relationship. Debbie is an exceptional employee. Her letting industry knowledge is up to date and she is factual in her advice. She always makes time to explain and clarify […]
Over the years that we have dealt with Oliver Minton Lettings we have always found them proactive and professional. We have enjoyed a good and fair working relationship. Debbie is an exceptional employee. Her letting industry knowledge is up to date and she is factual in her advice. She always makes time to explain and clarify the situation for both Tenant and Landlord. Debbie’s communication is excellent and she manages to keep all parties in touch and appraised.